Sol Casino Betting Rules

These Betting Rules explain how wagers are accepted, processed, settled, and reviewed at Sol Casino. They apply to all betting activity placed through the Sol Casino platform and should be read together with the applicable Terms and Conditions, privacy information, and any promotion-specific rules.

By opening an account or placing a bet, you confirm that you understand and accept these rules. Sol Casino aims to provide a clear and consistent betting environment for eligible customers in Canada. If you need help understanding a rule, contact Sol Casino support at [email protected].

Eligibility

Sol Casino services are available only to individuals who meet the minimum age requirement of 18 years. You must also be legally permitted to use online casino services in your location. Sol Casino may restrict access where participation is not permitted or where the platform is unavailable.

• You must provide accurate information about your identity, age, and place of residence.
• You may not place bets on behalf of another person.
• You may not allow another individual to use your account or payment methods.
• Employees, contractors, business partners, and other persons connected with the operation of Sol Casino may be subject to additional restrictions.

Sol Casino may request information to confirm eligibility before allowing betting activity, processing withdrawals, or completing an account review. If eligibility cannot be established, a bet may be restricted, suspended, or reviewed.

Account Requirements

Each customer may hold only one personal Sol Casino account unless Sol Casino has expressly approved an exception. Accounts must be registered using the customer's own information. Names, dates of birth, contact details, and payment information must remain current and accurate.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Notify Sol Casino promptly if you believe that your account has been accessed without permission. Sol Casino may temporarily suspend access while security checks are completed.

Before accepting certain bets or processing transactions, Sol Casino may carry out identity, age, location, payment, or account ownership checks. Failure to provide requested information within a reasonable period may result in restrictions on betting, deposits, withdrawals, or promotional participation.

Accepted Bets

A bet is accepted only when it has been successfully recorded by the Sol Casino system and a confirmation is displayed or otherwise made available in your account. Selecting a betting option or submitting a bet slip does not, by itself, guarantee acceptance.

Before confirming a bet, review the selection, stake, applicable odds or terms, and any other information shown on the confirmation screen. Once accepted, a bet generally cannot be changed or cancelled by the customer unless a specific feature or promotion expressly allows it.

• Bets must be placed through the official Sol Casino account interface.
• Only funds available in your account may be used for a bet.
• Sol Casino may refuse or limit a bet before acceptance where operational, security, or integrity concerns apply.
• Duplicate submissions caused by repeated clicks, browser activity, or connection delays may be reviewed and corrected where appropriate.
• A bet placed after an event or game has ended, or after relevant information has become unavailable, may be rejected or treated under the Void Bets rules.

Displayed odds, game information, and betting options may change before acceptance. The information applicable to a wager is the information recorded in the final bet confirmation.

Bet Settlement

Sol Casino settles bets according to the official result or outcome relevant to the particular game or betting product. Settlement may take place after the outcome is available and any necessary verification has been completed.

Where a result is corrected by the appropriate official source, Sol Casino may update settlement in accordance with the corrected result, provided the correction is made within the applicable review period. A result may also be delayed when an event, game, or transaction requires investigation.

Winnings are credited to the account used for betting, subject to any applicable account checks, transaction review, and promotion terms. Settlement records shown in your account should be checked carefully. If you believe a bet has been settled incorrectly, raise the issue with Sol Casino as soon as possible and provide the relevant bet reference and details.

Void Bets

A bet may be declared void when it cannot be settled fairly or accurately. This may occur if the relevant game or event is cancelled, materially altered, unavailable, or affected by an error that prevents reliable settlement.

When a bet is void, the stake is normally returned to the balance from which it was taken, unless a specific product rule provides a different treatment. A void component within a combined bet may be removed or handled according to the rules displayed for that bet type.

Sol Casino may also void a bet where there is evidence of an incorrect price, duplicated wager, system malfunction, unauthorised activity, or a breach of these rules. A decision to void a bet does not automatically affect unrelated wagers, although linked activity may be reviewed where necessary.

Bonus Betting Rules

Bonuses, free bets, and other promotional benefits are subject to the terms displayed when the offer is issued. Those terms may specify eligibility, activation requirements, qualifying games, wagering conditions, expiry periods, stake restrictions, and withdrawal requirements.

Unless promotional terms state otherwise, bonus funds may not be treated as cash and may not be withdrawn before all applicable conditions are met. Bets that do not qualify under the relevant offer will not contribute to its requirements.

• Only one promotion may be used where the offer terms state that promotions cannot be combined.
• Creating multiple accounts, using another person's account, or manipulating a promotion may result in the removal of bonus funds and related winnings.
• Bonus progress may be cancelled if an account is closed, suspended, or found to have breached the promotional conditions.
• Specific game contributions and excluded betting activity will be identified in the terms of the relevant offer.

Promotional terms form part of these Betting Rules for the period in which the offer is available. If there is a conflict, the specific promotional terms will govern the relevant bonus activity.

Technical Errors

Sol Casino takes reasonable steps to maintain accurate and reliable systems, but technical interruptions, communication failures, software defects, pricing errors, and display issues may occur. A bet affected by a clear technical error may be suspended, corrected, or declared void after review.

If a displayed price, outcome, balance, or settlement is clearly inconsistent with the intended operation of the product, Sol Casino may correct the record and notify the customer where appropriate. Amounts credited in error do not create a right to retain those funds, and Sol Casino may recover an incorrect credit from the account after providing relevant information.

Customers should not deliberately exploit a known fault. Any suspected error should be reported promptly and should not be used to place repeated or coordinated bets.

Fraud Prevention

Sol Casino uses account monitoring and verification processes to protect customers, payment systems, and the integrity of betting activity. Reviews may consider unusual transaction patterns, account connections, device activity, betting behaviour, identity information, and the source or destination of funds.

Fraud, money laundering, collusion, chargeback abuse, manipulation of games or promotions, use of stolen payment methods, and attempts to conceal account ownership are prohibited. Sol Casino may suspend an account, withhold transactions while reviewing activity, cancel affected bets, or take other appropriate action where a serious concern is identified.

You must cooperate with reasonable verification requests. Sol Casino may share information where necessary to protect its services, comply with applicable obligations, or investigate suspected unlawful or dishonest activity. Reviews are handled with appropriate care, but they may delay settlement or withdrawals.

Maximum Payouts

Sol Casino does not set a universal payout amount in these Betting Rules. Any applicable payout, stake, game, or promotion restriction will be shown in the relevant product information or promotional terms before participation.

Customers should review the information displayed for the selected game or bet before confirming it. Where a specific product rule applies, settlement will be calculated in accordance with that rule. A payout may also be subject to account verification, bonus conditions, or the resolution of a technical or security review.

Responsible Gambling

Betting should be treated as entertainment and not as a way to generate income or recover financial losses. Set a personal budget before playing and avoid staking money needed for everyday expenses. Never bet while under the influence of alcohol or drugs, and do not chase losses by increasing stakes or extending a session beyond your plan.

• Take regular breaks and monitor the time and money you spend.
• Use available account tools or contact Sol Casino if you want help reducing or stopping your play.
• Do not ask another person to place bets for you or use their account.
• Seek independent support if betting is affecting your finances, relationships, work, or wellbeing.

Sol Casino may apply account restrictions or other protective measures where responsible gambling concerns arise. A customer may also request limits, a temporary break, or account closure in accordance with the available account procedures.

Rule Changes

Sol Casino may update these Betting Rules to reflect changes to its products, systems, security procedures, promotional practices, or operational requirements. The current version will apply to bets placed after it becomes available, unless a different effective date is stated.

Changes will not normally alter the settlement of a bet that has already been accepted, unless an adjustment is required to correct an error, address a security issue, or apply the rule that governed the original bet. Customers should review these rules regularly, especially before using a new betting product or promotion.

Continued use of Sol Casino after updated rules are published indicates acceptance of the revised terms. If you do not agree with a change, stop placing bets and follow the account closure or support process available through the platform.

Last updated: 9 September 2026