Sol Casino Terms & Conditions

These Terms and Conditions govern access to and use of Sol Casino, including its website, games, payment features, promotional offers, and related services. By creating an account or using the platform, you confirm that you have read, understood, and agreed to these Terms.

Please review these Terms carefully before playing. If you do not accept any part of them, you must not register for or use Sol Casino. Additional rules may apply to specific games, promotions, payment methods, or services and will form part of these Terms when presented to you.

Acceptance of Terms

By accessing Sol Casino, you enter into a binding agreement with the operator of the platform. These Terms apply to every visit, account activity, deposit, withdrawal, wager, and use of casino content.

You are responsible for reading the current version of the Terms before using the services. Game rules, promotional terms, and other notices displayed on the website may contain additional conditions. Where a specific rule conflicts with these Terms, the specific rule will apply to the relevant activity.

Sol Casino may refuse access to the platform where use is not permitted, cannot be properly verified, or would create a compliance, security, or operational concern.

Eligibility

Sol Casino is available only to individuals who are at least 18 years old. By using the platform, you confirm that you meet this minimum age requirement and have the legal capacity to enter into these Terms.

You must use Sol Casino only where online gambling is permitted under the laws and regulations applicable to you. It is your responsibility to determine whether you may legally access the services from your location. Sol Casino may restrict access to certain territories, games, payment options, or promotions without notice.

Individuals acting for another person, business, or organisation may not open or use a personal player account unless expressly authorised by Sol Casino.

Account Registration

To use certain services, you must create one account using accurate, complete, and current information. The details provided during registration must belong to you and must not be misleading, copied, or obtained from another person.

You are responsible for keeping your login details confidential and for all activity conducted through your account. Notify Sol Casino promptly if you suspect unauthorised access, loss of credentials, or any other security issue. You must not sell, transfer, rent, or allow another person to use your account.

Only one account is permitted per person unless Sol Casino expressly approves an exception. Duplicate or linked accounts may be reviewed, restricted, or closed. Any balance or transaction associated with a duplicate account may be handled in accordance with these Terms and applicable requirements.

Verification

Sol Casino may request information or documents to confirm your identity, age, address, source of funds, ownership of a payment method, or other account details. Requests may be made when you register, deposit, withdraw, receive a promotion, or at any other stage of the account relationship.

Documents must be genuine, readable, valid, and provided within the requested timeframe. You must not alter, conceal, or submit documents belonging to another person. Account features may remain limited while verification is pending.

Where information cannot be confirmed, appears inconsistent, or raises a security concern, Sol Casino may delay a transaction, request further information, or take action under these Terms.

Deposits

Deposits must be made using a payment method registered in your name or otherwise authorised for your use. Sol Casino may reject, reverse, or investigate payments that do not meet this requirement.

You should check the available payment instructions before sending funds. A deposit is normally credited after it has been received and processed by Sol Casino and the relevant payment provider. Processing times, fees, limits, and availability may vary by method.

You must not deposit funds for the purpose of transferring money to another player or using Sol Casino as a payment service. You are responsible for ensuring that deposited funds are lawful and that your payment provider permits the transaction.

Sol Casino may apply reasonable deposit limits, hold a transaction for review, or return funds to the original source where appropriate. Currency conversion costs or fees imposed by a bank or payment provider may be outside Sol Casino's control.

Withdrawals

Withdrawal requests are subject to account verification, completion of any applicable wagering conditions, and compliance with these Terms. Sol Casino may return funds through the original payment method or use another verified method where operational or legal considerations require it.

Withdrawals may be reviewed before release. The requested amount must be supported by cleared funds, and Sol Casino may reject requests involving chargebacks, disputed payments, suspected misuse, or incomplete verification.

You must provide accurate payment details and promptly identify any error in a withdrawal. Processing times can depend on internal checks, the selected payment method, and third-party processing. Any applicable limits or fees will be communicated through the platform or during the transaction process.

Bonuses

Promotional bonuses, free spins, rewards, and other incentives are subject to the terms displayed with the relevant offer. These terms may specify eligibility, activation requirements, expiry dates, minimum deposits, wagering requirements, game restrictions, maximum winnings, and withdrawal conditions.

Unless stated otherwise, a promotion may be available only once per person, household, device, payment method, or other defined group. You must not use multiple accounts, coordinated play, or technical methods to obtain an unfair promotional advantage.

Sol Casino may correct an obvious promotional error, cancel an offer that has been obtained improperly, or remove bonus funds and related winnings where the promotional rules have been breached. Cash balances and bonus balances may be subject to different withdrawal rules.

Review each offer before accepting it. If the promotional terms are unclear, you should seek clarification before making a qualifying deposit or placing wagers.

Acceptable Use

You may use Sol Casino only for personal entertainment and in accordance with these Terms, the applicable game rules, and relevant legal obligations. You must provide truthful information, protect your account, and cooperate reasonably with security and verification procedures.

You must use compatible devices and software in a manner that does not interfere with the platform. Fair play is required at all times. You must not attempt to manipulate game outcomes, payment processing, account functions, or promotional systems.

Prohibited Activities

The following activities are prohibited:

• Using an account while under the minimum age or allowing another person to use your account.
• Providing false, incomplete, stolen, or misleading information.
• Opening multiple accounts or creating accounts to evade a restriction, exclusion, suspension, or closure.
• Using stolen funds, unauthorised payment methods, chargebacks, or other fraudulent payment activity.
• Exploiting software errors, pricing mistakes, game faults, or promotional vulnerabilities.
• Using automated tools, bots, scripts, or other systems to interact with the platform unfairly.
• Colluding with other players, laundering funds, or using the platform for any unlawful purpose.
• Introducing malware, attempting unauthorised access, or disrupting the availability or security of Sol Casino.

Where prohibited activity is suspected, Sol Casino may investigate, restrict account access, cancel affected transactions, withhold relevant funds, and take any other action permitted under these Terms and applicable rules.

Intellectual Property

Sol Casino and its suppliers retain rights in the website, software, design, text, graphics, trademarks, game content, and other materials made available through the platform. You receive a limited, personal, non-transferable permission to access and use these materials for lawful entertainment purposes.

You must not copy, modify, distribute, publish, reverse engineer, frame, scrape, lease, sell, or commercially exploit any part of the platform without prior written permission. This permission ends when your access is terminated or these Terms no longer apply to you.

Limitation of Liability

Sol Casino aims to keep the platform available, accurate, and secure, but uninterrupted or error-free operation cannot be guaranteed. Services may be changed, suspended, or unavailable because of maintenance, technical faults, communications problems, third-party services, or circumstances outside reasonable control.

To the extent permitted by applicable law, Sol Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, unsupported equipment, payment provider actions, network interruptions, or use of the platform contrary to these Terms.

Nothing in these Terms excludes or limits a responsibility that cannot lawfully be excluded or limited. You should make your own decisions about wagering and never risk funds needed for essential living expenses.

Account Suspension

Sol Casino may suspend, restrict, or close an account where there is a suspected breach of these Terms, an unresolved verification issue, unusual activity, payment concern, security risk, legal restriction, or responsible gambling concern.

During a review, deposits, wagers, bonuses, and withdrawals may be temporarily unavailable. You must not attempt to bypass a suspension by opening another account. When an account is closed, any remaining balance will be assessed in accordance with these Terms, the outcome of the review, and applicable obligations.

If you wish to close your account, contact Sol Casino and stop using the services. Account closure does not remove obligations that arose before closure.

Privacy

Sol Casino collects and uses personal information needed to create and manage accounts, process transactions, provide customer support, maintain security, verify users, operate games, and meet applicable obligations. Information may be shared with service providers and professional advisers where reasonably necessary for these purposes.

Personal information should be accurate and kept current. The Sol Casino privacy notice explains how information is handled, retained, protected, and how you may exercise any available privacy rights.

Responsible Gambling

Gambling should remain an optional form of entertainment. Set a budget and time limit before playing, and do not chase losses, borrow money to gamble, or play when distressed, impaired, or unable to make considered decisions.

Sol Casino may provide account tools or support options such as deposit limits, time reminders, breaks, or self-exclusion where available. Requests for restrictions should be made clearly and may take effect according to the applicable process. You are responsible for using available controls and informing Sol Casino if you need help managing your play.

If gambling is affecting your finances, relationships, work, or wellbeing, stop playing and seek support from an appropriate professional or community service.

Amendments

Sol Casino may update these Terms to reflect changes to the platform, services, security processes, promotions, or applicable obligations. The updated version will be made available on the website and will apply from the stated effective date or, where no date is stated, from publication.

Where a change materially affects your use of the services, Sol Casino may provide an additional notice. Continuing to use the platform after an update means that you accept the revised Terms. If you do not agree, you must stop using the account and services.

Contact Information

For questions about these Terms, account access, transactions, verification, or responsible gambling features, contact Sol Casino through the support channels shown on the website or by email at [email protected].

When contacting support, provide enough information for your request to be understood, but do not send passwords, full payment card details, or other unnecessary sensitive information. Sol Casino may request additional information through a secure process before discussing account-specific matters.

Last updated: 9 September 2026